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Job Responsibilities:
-Facilitate the hiring process, including interviewing, training.
-Conduct performance appraisal every three and twelve months.
-Prepare rosters, work schedule and annual leaves as per guidelines of appropriate Industrial legislations.
-Develop written and oral presentations as to the best possible routes to increase public awareness and perception for the company.
-Coordinating marketing activities with graphic design artists, computer programmers, marketing firms, distribution centers or other individuals involve in media campaigns.
-Coordinating the implementation of advertising campaigns or public relations programs.
-Researching the market, interpreting trends and understanding the needs of community and business.
-Develop and maintain key accounts through personal sales calls, correspondences with existing/potential client base and attendance at travel and related industry meeting/tradeshows/sales blitz.
-Preparing business forecast, providing information and recommendations.
-Handles all inquiries from potential clients that may involve meeting, site inspection, negotiation and contract writing.
-Monitor and review sales performance to ensure hotel’s objectives are met with regards to room revenue.
-Assist in the preparation of the marketing plan.
-Prepare various administrative reports and statistics.
-Attend promptly to guest requests and complaints.
-Provide leadership support and motivate team in achieving departmental objectives.
-Conduct regular staff meetings/briefings to keep all associates informed.
-Hold and participate in Sales and Marketing meetings.
-Attend industry meetings and functions.
-Promote a work environment which cares for guests and associates alike.
-Host educational, FAM trips and journalists from a sales perspective.
-Take on additional roles and tasks from time to time as per operations requirements.
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